Outsource Accelerator Podcast with Derek Gallimore
OA 372: Albania - The Next Hot Outsourcing Destination?

OA 372: Albania - The Next Hot Outsourcing Destination?

January 27, 2022

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/372

 

Sara Call Center

Derek Gallimore talks with Armando Muca, co-founder and CEO of Sara Call Center. Seated in Albania, Sara Call Center provides optimized customer service and lead generation solutions to global companies.

Albania is one of the rising destinations for businesses in terms of costs and quality services. In this episode, Derek and Armando will take a look at Albania as an outsourcing destination, its strengths, and competitive edge in providing outsourced functions.

 

References:

Sara Call Center

Outsource Accelerator

 

 

Start Outsourcing

Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.

 

Business Process Outsourcing

Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business

Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing

The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines

Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business

Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines

Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore

Payoneer - The leading global B2B payment solution for the outsourcing industry

 

About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

OA 371: Systems and Outsourcing with Dr. Steve Day

OA 371: Systems and Outsourcing with Dr. Steve Day

January 20, 2022

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/371

 

Systems and Outsourcing

Derek Gallimore talks with Dr. Steve Day, CEO and founder of Systems and Outsourcing. The company offers courses and coaching sessions about outsourcing and improving business processes for companies of all sizes.

In this episode, Derek and Steve will discuss the importance of organizing systems for successful outsourcing. They will share insights as to how a company can maximize its outsourced staffing by improving processes and organizing its systems.

 

References:

Link to free offer

System and Outsourcing

Facebook: System and Outsourcing

LinkedIn: Dr. Steve Day

Outsource Accelerator

 

 

Start Outsourcing

Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.

 

Business Process Outsourcing

Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business

Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing

The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines

Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business

Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines

Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore

Payoneer - The leading global B2B payment solution for the outsourcing industry

 

About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

OA 370: The Rapidly Evolving Cx industry with Peter Ryan of Ryan Strategic Advisory

OA 370: The Rapidly Evolving Cx industry with Peter Ryan of Ryan Strategic Advisory

January 13, 2022

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/370

 

Ryan Strategic Advisory

Derek Gallimore talks with Peter Ryan, principal analyst at Ryan Strategic Advisory. The company is one of the leading providers of insights and outcomes in the BPO industry, particularly in customer service and CX.

In this episode, Derek and Ryan will take us into the CX space, the changes that took place in the BPO industry, and how customer service nowadays provides a better value into global companies.

 

References:

Linkedin: Peter Ryan

Ryan Advisory

Email: Peter Ryan

Outsource Accelerator

 

 

Start Outsourcing

Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.

 

Business Process Outsourcing

Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business

Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing

The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines

Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business

Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines

Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore

Payoneer - The leading global B2B payment solution for the outsourcing industry

 

About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

OA 369: Building a World-Class Filipino team with Mike Grogan of Kaizen Leadership

OA 369: Building a World-Class Filipino team with Mike Grogan of Kaizen Leadership

January 6, 2022

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/369

 

Kaizen Leadership Asia

Derek Gallimore talks with Mike Grogan, principal consultant at Kaizen Leadership Asia. The company focuses on helping foreign companies manage their workforce in the Philippines. Mike has been a guest on earlier episodes of the podcast.

Companies wanting to outsource to the Philippines are usually discouraged by the cultural differences they face when working with their teams. In this episode, Derek and Mike share effective ways of building and managing a world-class Filipino team to success.

 

References:

Kaizen Leadership

LinkedIn: Mike Grogan

Outsource Accelerator

 

 

Start Outsourcing

Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.

 

Business Process Outsourcing

Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business

Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing

The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines

Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business

Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines

Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore

Payoneer - The leading global B2B payment solution for the outsourcing industry

 

About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

OA 368: Specialising in Outsourcing Operational Excellence with Jamie Booth of Booth and Partners.

OA 368: Specialising in Outsourcing Operational Excellence with Jamie Booth of Booth and Partners.

December 23, 2021

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/368

 

Booth and Partners

Derek Gallimore talks with Jamie Booth, Managing Director of Booth and Partners. A boutique outsourcing company in Manila, Booth and Partners offer staff leasing and co-managed outsourcing solutions for small and medium businesses globally.

Months after Booth and Partners CEO, Carmen Booth, became a guest in the OA podcast, the company continues to thrive in providing staffing solutions to their clients. In this episode, Derek and Jamie will discuss the company's background and beginnings and how staff leasing helps businesses conquer employment challenges today.

 

References:

Booth and Partners

Outsource Accelerator

 

 

Start Outsourcing

Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.

 

Business Process Outsourcing

Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business

Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing

The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines

Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business

Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines

Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore

Payoneer - The leading global B2B payment solution for the outsourcing industry

 

About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

OA 367: Exploring Canadian Call Center Industry with Sagneeta Bhatnagar of GTACC

OA 367: Exploring Canadian Call Center Industry with Sagneeta Bhatnagar of GTACC

December 16, 2021

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/367

 

GTACC

Derek Gallimore talks with Sangeeta Bhatnagar, Board of Chair of the Greater Toronto Area Contact Center Association (GTACC). Founded in 2005, GTACC covers contact centers in Canada and parts of North America. Sangeeta is also the principal and founder of SB Global. 

Apart from having companies that outsource, Canada prides its outsourcing strengths that help boost customer experience for its US clients. In this episode, Derek and Sangeeta will look upon Canada's outsourcing industry and what it can offer to global companies.

 

References:

GTACC

SB Global

Linkedin:  SB Global

Outsource Accelerator

 

 

Start Outsourcing

Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.

 

Business Process Outsourcing

Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business

Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing

The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines

Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business

Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines

Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore

Payoneer - The leading global B2B payment solution for the outsourcing industry

 

About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

 

OA 366: Succeeding with High-Value Offshore Staffing with Mike Larcher of Outsourced.ph

OA 366: Succeeding with High-Value Offshore Staffing with Mike Larcher of Outsourced.ph

December 9, 2021

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/366

 

Outsourced.ph

Derek Gallimore talks with Mike Larcher, CEO and founder of Outsourced.ph. Founded in 2012, Outsourced is one of the longest-running BPO firms in the Philippines that offer professional offshore services.

Outsourcing and offshoring have gone a long way, making it more advanced compared to a decade ago. In this episode, Derek and Mike will discuss what changed in the business landscape within a decade and how high-value offshoring can further help businesses scale amid the challenges they face.

 

References:

Outsourced.ph

Email: [email protected]

Outsource Accelerator

 

 

Start Outsourcing

Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.

 

Business Process Outsourcing

Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business

Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing

The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines

Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business

Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines

Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore

Payoneer - The leading global B2B payment solution for the outsourcing industry

 

About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

OA 365: Exploring Paraguayan Outsourcing Sector with Raul Moreno of CAPACC

OA 365: Exploring Paraguayan Outsourcing Sector with Raul Moreno of CAPACC

December 2, 2021

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/365

 

CAPACC

Derek Gallimore talks with Raul Acosta Moreno of La Cámara Paraguaya de Contact Center y BPO (CAPACC). Constituted in 2014, CAPACC is the main organization for BPOs and contact centers in Paraguay.

Indeed, offshoring has been booming in terms of its clientele and the countries that offer offshoring and outsourcing services to businesses worldwide. This is why in this episode, Derek and Raul will explore the potential of the Paraguayan outsourcing industry and its characteristics as a player in the Latin American outsourcing climate.

 

References:

Avanza

CAPACC

Outsource Accelerator

 

 

Start Outsourcing

Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.

 

Business Process Outsourcing

Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business

Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing

The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines

Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business

Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines

Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore

Payoneer - The leading global B2B payment solution for the outsourcing industry

 

About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

OA 364: Philippine Political, Economic, Business and Security Updates with Greg Wyatt of PSA Consultancy

OA 364: Philippine Political, Economic, Business and Security Updates with Greg Wyatt of PSA Consultancy

November 25, 2021

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/364

 

PSA Consultancy

Derek Gallimore talks with Greg Wyatt, Director of Business Intelligence at PSA Consultancy. Based in Makati, Philippines, the company provides risk consultancy services to businesses of all sizes. Greg has been a guest in previous episodes of the podcast.

The Philippines slowly opens up after more than 18 months of the pandemic. In this episode, Derek and Greg provide updates on the economic and business climates in the country, the effects of the upcoming election for companies, and data security threats in global industries.

 

References:

PSA Consultancy

Email: [email protected] 

Outsource Accelerator

 

 

Start Outsourcing

Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.

 

Business Process Outsourcing

Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business

Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing

The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines

Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business

Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines

Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore

Payoneer - The leading global B2B payment solution for the outsourcing industry

 

About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

OA 363: The Startup and VC Scene in The Philippines with Franco Varona of Foxmont Capital

OA 363: The Startup and VC Scene in The Philippines with Franco Varona of Foxmont Capital

November 18, 2021

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/363

 

Foxmont Capital Partners

Derek Gallimore talks with Franco Varona, managing partner at Foxment Capital Partners. Based in the Philippines, the venture firm helps startups connect to the industries and solve challenges in building their company by providing access to funding.

Started venture capital funding in 2018, the Philippine market still has a lot to improve in terms of flourishing venture startups. In this episode, Derek and Franco will share insights into the startup and VC market in the country and how unicorns such as Kumu became successful in tapping the local market.

 

References:

Foxmont Capital

Linkedin: Franco Varona

Sinigang Valley

Outsource Accelerator

 

 

Start Outsourcing

Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.

 

Business Process Outsourcing

Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business

Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing

The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines

Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business

Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines

Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore

Payoneer - The leading global B2B payment solution for the outsourcing industry

 

About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

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