Episodes
Thursday Apr 04, 2024
OA 483: Call Center Excellence Through Culture - with Denys Dubner of WOW24-7
Thursday Apr 04, 2024
Thursday Apr 04, 2024
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/483
WOW24-7
In this episode of the Outsource Accelerator Podcast, Derek talks with Denys Dubner, the CEO of WOW24-7, a top-ranking call center services company with offices in Eastern Europe and Latin America.
They talk about significant concerns in the call center industry, WOW24-7's notable achievement in terms of agent retention, and insights into Artificial Intelligence (AI).
References:
Web: https://wow24-7.io/
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