Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
Episodes
Thursday Feb 02, 2023
Thursday Feb 02, 2023
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/424
ACXPA
Derek Gallimore interviews Justin Tippett, founder and chief executive officer (CEO) of the Australian Customer Experience Professionals Association (ACXPA).
In the episode, Justin talks about the customer experience (CX) industry and how broad and far-reaching it is. He also tells us how customer service has evolved to what we now refer to as customer experience.
References:
Web: ACXPA
Li: Justin Tippett
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Jan 26, 2023
Thursday Jan 26, 2023
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/423
Taking a peek into the future of work
Derek’s guest in this episode, Alan Hosking, has been tackling the future of work for more than 20 years now. And he takes everyone in an interesting conversation as to how the future of the workplace would look like after the whole world threaded the seemingly treacherous waters during the pandemic.
Alan is the publisher of HR Future, an award-winning magazine that began tackling the future of work long before the Covid-19 pandemic hit. He is also an experienced leadership development coach.
References:
Web: HR Future
Email: Alan Hosking
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Jan 19, 2023
Thursday Jan 19, 2023
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/422
Derek is interviewed by Jonathan Westover of Human Capital
In this special episode, instead of Derek Gallimore doing the interview, it is the other way around. He comes in as a guest on Jonathan Westover’s Human Capital Innovations (HCI) Podcast.
Jonathan is a three-time bestselling and award-winning author. His expertise is human resources, innovation and the future of work – topics that intersect and resonate with Derek’s active push for outsourcing as “the most powerful business tool.”
Jonathan’s experience on human resources, staffing and employment, paired with Derek’s future-forward perception of the future of work, becomes an insightful and informative conversation.
References:
Podcast: Human Capital Innovations Podcast
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Jan 12, 2023
Thursday Jan 12, 2023
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/421
Rocket Station Virtual Assistants
Do they speak English? In this episode, Rocket Station Virtual Assistants’ chief growth officer candidly shares how this question pops up way too often every time he talks to companies that are curious about acquiring outsourced services.
In a span of 40 minutes, Derek and Greg exchange their experiences by answering questions like this. Both of them agree that everyone has a general idea of outsourcing, but the concept is so complex that many questions surround it.
While both have in-depth knowledge of outsourcing and years of experience to back it up, their lines of expertise are very different. Derek is focused on generalist outsourced service, and Greg caters to a specific market.
Interestingly, their conversation gives a 360-degree view of the outsourcing industry.
References:
Web: Rocketstation
Email: [email protected]
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Jan 05, 2023
Thursday Jan 05, 2023
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/420
FHMoms
In this episode, Derek Gallimore talks to MK Bertulfo, founder and chief executive officer (CEO) of FHMoms (short for Filipino Homebased Moms).
FHMoms started as a Facebook community group that offers professional advice and programs that help equip stay-home mothers with skills that could help them land and thrive in freelance jobs.
In 2020, MK came in as a guest on the Outsource Accelerator Podcast. Back then, FHMoms, an online community established by MK to support freelancing mothers had 145,000 members. After three years and a pandemic, FHMoms is now 444,000 members strong.
Since Derek and MK’s last conversation, FHMoms developed into a support group that offers comprehensive assistance and education to Filipino women in the Philippines and all over the world.
References:
Web: FHMOMS
FB: FHMOMS
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 29, 2022
Thursday Dec 29, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/419
Year in review
As 2022 comes to an end, Derek Gallimore takes the opportunity to extend his heartfelt thanks to The Outsource Accelerator Podcast listeners.
In this special episode, Derek gladly reports on the Outsource Accelerator’s performance in the year that has passed. He also talks about milestones that have been marked by the growing Outsource Accelerator team.
He closes this 10-minute episode with his projections for 2023.
References:
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 22, 2022
Thursday Dec 22, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/418
Origo BPO
In this episode, Derek Gallimore speaks to Yassin Shaar, Strategic Partner and Chief Executive Officer at Origo BPO.
They also talk about how outsourcing enables entrepreneurs, and Yassin also shares how the Philippines became his “land of opportunity.”
Nine years later, Yassin leads Origo BPO as its chief executive officer. The Australian-owned business process outsourcing (BPO) firm employs over 300 people, 80% of whom are from the Philippines. The firm services mid-market companies in English-speaking countries.
References:
Web: Origo BPO
LI: Yassin Shaar
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 15, 2022
Thursday Dec 15, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/417
WebHelp
In this episode, Derek Gallimore chats with WebHelp South Africa’s managing director Tammy Chetty.
WebHelp is a 20-year-old French-owned business process outsourcing (BPO) firm that predominantly offers customer service – allowing them to offer various languages and varied skill sets to their clients in over 50 countries.
In the next 40 minutes, Derek and Tammy talk about how the Covid-19 pandemic created an opportunity for South Africa’s BPO industry to expand rapidly.
References:
Web: Webhelp
LI: Tammy Chetty
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 08, 2022
Thursday Dec 08, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/416
CRDLE
Derek Gallimore speaks with Valerie Bowden, Founder and Director of Business-to-Business (B2B) marketplace CRDLE.
CRDLE (pronounced as “cradle) is an Ethiopian-based platform that connects African brands to the world. It contains everything that the region has to offer, from physical products — like T-shirts, coffee, and vanilla — to remote assistance and outsourcing agents.
“It’s an Alibaba-like alternative,” cited Valerie.
In this episode, Derek and Valerie talk about their common love for traveling, Africa and its riches, and how Ethiopia has been gradually rising as a top tech outsourcing hub in the world.
References:
Web: CRDLE
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 01, 2022
Thursday Dec 01, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/415
Arcanys
Derek Gallimore talks with Frederic Joye, co-founder and president of the premier Swiss software development outsourcing firm in the Philippines, Arcanys.
Arcanys specializes in building proficient and dedicated development teams for startups and larger enterprises. This tech outsourcing provider meets the demand for powerful software capabilities by utilizing adaptable solutions that assure continuity.
In this episode, Derek and Fred discuss what sets offshoring in the Philippines apart from other countries, the latest technological environment, and how Arcanys provides top-tier development teams that help clients meet their goals.
References:
Web: Arcanys
Email: Fred Joye
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.