Episodes
Thursday Feb 10, 2022
OA 374: Mike O’Hagan’s Take On Outsourcing
Thursday Feb 10, 2022
Thursday Feb 10, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/374
Mike O'Hagan
Derek Gallimore talks with Mike O'Hagan. Mike does intensive business tours for companies looking to explore outsourcing in the Philippines. He also runs Shore360, a BPO company based in Clark, Pampanga.
in this episode, Derek and Mike share insights about outsourcing in the Philippines. They talk about how COVID has impacted the global outsourcing industry, the importance of people and training, and the future trends that will affect the workplace.
References:
Email: [email protected]
Linked In: Mike O'Hagan
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Feb 03, 2022
OA 373: Egyptian Outsourcing Specialists for the Digital World
Thursday Feb 03, 2022
Thursday Feb 03, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/373
Virtual Worker Now
Derek Gallimore talks with Tyler Lay, Chief Marketing Officer and Director for Branding and Partnerships at Virtual Worker Now. Based in Egypt, Virtual Worker Now provides creatives and customer service teams to global businesses of all sizes.
Egypt is now seen as one of the ideal locations for outsourcing services mostly focused on creatives and digital services. In this episode, Derek and Tyler will discuss outsourcing services in Egypt and how companies like Virtual Worker Now bridge the country's talented workers with top companies around the world.
References:
Email: [email protected]
Youssef sabry social: @youssefsabry
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Jan 27, 2022
OA 372: Albania - The Next Hot Outsourcing Destination?
Thursday Jan 27, 2022
Thursday Jan 27, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/372
Sara Call Center
Derek Gallimore talks with Armando Muca, co-founder and CEO of Sara Call Center. Seated in Albania, Sara Call Center provides optimized customer service and lead generation solutions to global companies.
Albania is one of the rising destinations for businesses in terms of costs and quality services. In this episode, Derek and Armando will take a look at Albania as an outsourcing destination, its strengths, and competitive edge in providing outsourced functions.
References:
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Jan 20, 2022
OA 371: Systems and Outsourcing with Dr. Steve Day
Thursday Jan 20, 2022
Thursday Jan 20, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/371
Systems and Outsourcing
Derek Gallimore talks with Dr. Steve Day, CEO and founder of Systems and Outsourcing. The company offers courses and coaching sessions about outsourcing and improving business processes for companies of all sizes.
In this episode, Derek and Steve will discuss the importance of organizing systems for successful outsourcing. They will share insights as to how a company can maximize its outsourced staffing by improving processes and organizing its systems.
References:
Facebook: System and Outsourcing
LinkedIn: Dr. Steve Day
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Jan 13, 2022
OA 370: The Rapidly Evolving Cx industry with Peter Ryan of Ryan Strategic Advisory
Thursday Jan 13, 2022
Thursday Jan 13, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/370
Ryan Strategic Advisory
Derek Gallimore talks with Peter Ryan, principal analyst at Ryan Strategic Advisory. The company is one of the leading providers of insights and outcomes in the BPO industry, particularly in customer service and CX.
In this episode, Derek and Ryan will take us into the CX space, the changes that took place in the BPO industry, and how customer service nowadays provides a better value into global companies.
References:
Linkedin: Peter Ryan
Email: Peter Ryan
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Jan 06, 2022
OA 369: Building a World-Class Filipino team with Mike Grogan of Kaizen Leadership
Thursday Jan 06, 2022
Thursday Jan 06, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/369
Kaizen Leadership Asia
Derek Gallimore talks with Mike Grogan, principal consultant at Kaizen Leadership Asia. The company focuses on helping foreign companies manage their workforce in the Philippines. Mike has been a guest on earlier episodes of the podcast.
Companies wanting to outsource to the Philippines are usually discouraged by the cultural differences they face when working with their teams. In this episode, Derek and Mike share effective ways of building and managing a world-class Filipino team to success.
References:
LinkedIn: Mike Grogan
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 23, 2021
Thursday Dec 23, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/368
Booth and Partners
Derek Gallimore talks with Jamie Booth, Managing Director of Booth and Partners. A boutique outsourcing company in Manila, Booth and Partners offer staff leasing and co-managed outsourcing solutions for small and medium businesses globally.
Months after Booth and Partners CEO, Carmen Booth, became a guest in the OA podcast, the company continues to thrive in providing staffing solutions to their clients. In this episode, Derek and Jamie will discuss the company's background and beginnings and how staff leasing helps businesses conquer employment challenges today.
References:
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 16, 2021
OA 367: Exploring Canadian Call Center Industry with Sagneeta Bhatnagar of GTACC
Thursday Dec 16, 2021
Thursday Dec 16, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/367
GTACC
Derek Gallimore talks with Sangeeta Bhatnagar, Board of Chair of the Greater Toronto Area Contact Center Association (GTACC). Founded in 2005, GTACC covers contact centers in Canada and parts of North America. Sangeeta is also the principal and founder of SB Global.
Apart from having companies that outsource, Canada prides its outsourcing strengths that help boost customer experience for its US clients. In this episode, Derek and Sangeeta will look upon Canada's outsourcing industry and what it can offer to global companies.
References:
Linkedin: SB Global
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 09, 2021
Thursday Dec 09, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/366
Outsourced.ph
Derek Gallimore talks with Mike Larcher, CEO and founder of Outsourced.ph. Founded in 2012, Outsourced is one of the longest-running BPO firms in the Philippines that offer professional offshore services.
Outsourcing and offshoring have gone a long way, making it more advanced compared to a decade ago. In this episode, Derek and Mike will discuss what changed in the business landscape within a decade and how high-value offshoring can further help businesses scale amid the challenges they face.
References:
Email: [email protected]
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 02, 2021
OA 365: Exploring Paraguayan Outsourcing Sector with Raul Moreno of CAPACC
Thursday Dec 02, 2021
Thursday Dec 02, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/365
CAPACC
Derek Gallimore talks with Raul Acosta Moreno of La Cámara Paraguaya de Contact Center y BPO (CAPACC). Constituted in 2014, CAPACC is the main organization for BPOs and contact centers in Paraguay.
Indeed, offshoring has been booming in terms of its clientele and the countries that offer offshoring and outsourcing services to businesses worldwide. This is why in this episode, Derek and Raul will explore the potential of the Paraguayan outsourcing industry and its characteristics as a player in the Latin American outsourcing climate.
References:
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.