Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
Episodes
Thursday Jan 13, 2022
Thursday Jan 13, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/370
Ryan Strategic Advisory
Derek Gallimore talks with Peter Ryan, principal analyst at Ryan Strategic Advisory. The company is one of the leading providers of insights and outcomes in the BPO industry, particularly in customer service and CX.
In this episode, Derek and Ryan will take us into the CX space, the changes that took place in the BPO industry, and how customer service nowadays provides a better value into global companies.
References:
Linkedin: Peter Ryan
Email: Peter Ryan
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Jan 06, 2022
Thursday Jan 06, 2022
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/369
Kaizen Leadership Asia
Derek Gallimore talks with Mike Grogan, principal consultant at Kaizen Leadership Asia. The company focuses on helping foreign companies manage their workforce in the Philippines. Mike has been a guest on earlier episodes of the podcast.
Companies wanting to outsource to the Philippines are usually discouraged by the cultural differences they face when working with their teams. In this episode, Derek and Mike share effective ways of building and managing a world-class Filipino team to success.
References:
LinkedIn: Mike Grogan
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 23, 2021
Thursday Dec 23, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/368
Booth and Partners
Derek Gallimore talks with Jamie Booth, Managing Director of Booth and Partners. A boutique outsourcing company in Manila, Booth and Partners offer staff leasing and co-managed outsourcing solutions for small and medium businesses globally.
Months after Booth and Partners CEO, Carmen Booth, became a guest in the OA podcast, the company continues to thrive in providing staffing solutions to their clients. In this episode, Derek and Jamie will discuss the company's background and beginnings and how staff leasing helps businesses conquer employment challenges today.
References:
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 16, 2021
Thursday Dec 16, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/367
GTACC
Derek Gallimore talks with Sangeeta Bhatnagar, Board of Chair of the Greater Toronto Area Contact Center Association (GTACC). Founded in 2005, GTACC covers contact centers in Canada and parts of North America. Sangeeta is also the principal and founder of SB Global.
Apart from having companies that outsource, Canada prides its outsourcing strengths that help boost customer experience for its US clients. In this episode, Derek and Sangeeta will look upon Canada's outsourcing industry and what it can offer to global companies.
References:
Linkedin: SB Global
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 09, 2021
Thursday Dec 09, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/366
Outsourced.ph
Derek Gallimore talks with Mike Larcher, CEO and founder of Outsourced.ph. Founded in 2012, Outsourced is one of the longest-running BPO firms in the Philippines that offer professional offshore services.
Outsourcing and offshoring have gone a long way, making it more advanced compared to a decade ago. In this episode, Derek and Mike will discuss what changed in the business landscape within a decade and how high-value offshoring can further help businesses scale amid the challenges they face.
References:
Email: [email protected]
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Dec 02, 2021
Thursday Dec 02, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/365
CAPACC
Derek Gallimore talks with Raul Acosta Moreno of La Cámara Paraguaya de Contact Center y BPO (CAPACC). Constituted in 2014, CAPACC is the main organization for BPOs and contact centers in Paraguay.
Indeed, offshoring has been booming in terms of its clientele and the countries that offer offshoring and outsourcing services to businesses worldwide. This is why in this episode, Derek and Raul will explore the potential of the Paraguayan outsourcing industry and its characteristics as a player in the Latin American outsourcing climate.
References:
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Nov 25, 2021
Thursday Nov 25, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/364
PSA Consultancy
Derek Gallimore talks with Greg Wyatt, Director of Business Intelligence at PSA Consultancy. Based in Makati, Philippines, the company provides risk consultancy services to businesses of all sizes. Greg has been a guest in previous episodes of the podcast.
The Philippines slowly opens up after more than 18 months of the pandemic. In this episode, Derek and Greg provide updates on the economic and business climates in the country, the effects of the upcoming election for companies, and data security threats in global industries.
References:
Email: [email protected]
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Nov 18, 2021
Thursday Nov 18, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/363
Foxmont Capital Partners
Derek Gallimore talks with Franco Varona, managing partner at Foxment Capital Partners. Based in the Philippines, the venture firm helps startups connect to the industries and solve challenges in building their company by providing access to funding.
Started venture capital funding in 2018, the Philippine market still has a lot to improve in terms of flourishing venture startups. In this episode, Derek and Franco will share insights into the startup and VC market in the country and how unicorns such as Kumu became successful in tapping the local market.
References:
Linkedin: Franco Varona
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Nov 11, 2021
Thursday Nov 11, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/362
Index Asia
Derek Gallimore talks with Kieran Martin, Managing Partner and Co-Founder of Index Asia. Founded in 2016, Index Asia is a corporate finance advisory firm for investors interested in tapping the Southeast Asian market. They have offices in the Philippines, Hong Kong, and Vietnam.
The Philippines has great market potential for foreign investors. Yet, it has been under the radar for other industries except in BPO. In this episode, Kieran and Derek will discuss the economic climate in the country and the factors that could attract investors to it.
References:
Email : [email protected]
Linkedin: Kieran Martin
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Thursday Nov 04, 2021
Thursday Nov 04, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/361
Santos Knight Frank
Derek Gallimore talks with Morgan McGilvray, Head of Commercial Leasing at Santos Knight Frank. They help businesses of all sizes and sectors look for an office suitable for their operations in the Philippines. Morgan has been a guest in previous episodes of the podcast.
Fast forward to 18 months of COVID, the property market in the Philippines is still optimistic of an increase in demand in the future. In this episode, Derek and Morgan will discuss the effect of remote work in BPOs and the sudden decline of POGOs to office leasing in the country.
References:
Linkedin: Morgan McGilvray
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.