Episodes
Thursday Dec 16, 2021
OA 367: Exploring Canadian Call Center Industry with Sagneeta Bhatnagar of GTACC
Thursday Dec 16, 2021
Thursday Dec 16, 2021
Outsourcing podcast
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/367
GTACC
Derek Gallimore talks with Sangeeta Bhatnagar, Board of Chair of the Greater Toronto Area Contact Center Association (GTACC). Founded in 2005, GTACC covers contact centers in Canada and parts of North America. Sangeeta is also the principal and founder of SB Global.
Apart from having companies that outsource, Canada prides its outsourcing strengths that help boost customer experience for its US clients. In this episode, Derek and Sangeeta will look upon Canada's outsourcing industry and what it can offer to global companies.
References:
Linkedin: SB Global
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