Get the full show notes for this outsourcing podcast here:
Derek Gallimore talks with Sangeeta Bhatnagar, Board of Chair of the Greater Toronto Area Contact Center Association (GTACC). Founded in 2005, GTACC covers contact centers in Canada and parts of North America. Sangeeta is also the principal and founder of SB Global.
Apart from having companies that outsource, Canada prides its outsourcing strengths that help boost customer experience for its US clients. In this episode, Derek and Sangeeta will look upon Canada's outsourcing industry and what it can offer to global companies.
Linkedin: SB Global
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